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How to Create Folders to Organize Mail in Outlook.com


One, a few, or many: if you want to store mail in a place other than the inbox with Outlook.com, it takes a folder or two.

Adding folders, fortunately, is easy; you can name them as you like, of course, and organize the Outlook.com folders themselves in hierarchies using sub-folders. (To organize messages, you can also use categories.)

Create Folders to Organize Mail in Outlook.com

To create a new folder to hold emails in Outlook.com:

  • Make sure the Folders list is expanded in Outlook.com.
    • If you do not see your list of folders, click Folders in, for instance, your Outlook.com inbox.
  • Click New folder.
  • Type the name for the new folder.
  • Hit Enter.

Create a New Sub-Folder in Outlook.com

To set up a new folder beneath an existing folder:

  • Make sure the Folders list is expanded.
  • Click on the folder beneath which you want to create the new folder.
  • Select New subfolder from the context menu that appears.
  • Type the name for the new sub-folder.
    • You can re-use a folder name from the top level, or from sub-folders to other folders.
  • Hit Enter.

Re-Arrange Folders in Outlook.com

To make a folder a sub-folder of another folder in Outlook.com:

  • Make sure your list of Outlook.com folders is visible under Folders.
  • Click the folder you want to move beneath another or make a root folder with the left mouse button.
  • Drag the mouse cursor over the folder you wish to make the parent of the folder you are dragging.
    • Drag over Folders to move the folder to the folder root.
  • Release the mouse button.

(Updated November 2012)

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