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Instruments of Email Marketing

By Heinz Tschabitscher, About.com

Email marketing is immediately associated with personalized bulk mailings, and possibly newsletters.

A complete email marketing strategy can consist of more marketing instruments, however:

  • Individual replies to customer requests
  • Newsletters (both with original content and supporting a Web site)
  • Personalized mailings
  • Public mailing lists (for market research, support, etc.)
  • Autoresponders
  • Networking (participating in forums, discussion lists, fairs,...)
  • Web site

Of course, all email activities should also be in line with the overall marketing strategy.

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