Readers Respond: Why Did You Close Your Yahoo! Mail Account?

Responses: 485

By Heinz Tschabitscher, About.com Guide

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I wanted to send messages to large groups and [Yahoo! Mail] wouldn't allow it. it called the messages "suspicious."
—Guest PAULINE EVANS

There's too much crap on the page! They don't need ads, celebrity news, etc. They just need mail so Grandma can send them pictures of her cats! Good grief, Yahoo, why can't there be a kid-safe setting for mail?!
—Guest mom

I want a new [Yahoo! Mail account] because I'm erasing everything to make everything new so I can start all over, and I do what ever I want.
—Guest michelle

Can't delete contacts - crazy emails - unwanted random people messages. Need to change my email because I keep getting store emails and crazy messages and so many emails. I don't like having a email.
—Guest miya

I want [to] change [to a] new carrier for several reasons. I like change every year[.] Changing makes me feel better.
—Guest steve

[I quit my Yahoo! Mail account because of the] increasing loss of privacy, annoying advertisements and new social media features.
—Guest Ann

[I'm quitting] because my Yahoo email keeps sending weird emails to all my contacts. So, I'm switching to Google.
—Guest catherine moriarty

I can not open my account when I sign in. I think there is someone [who] stole my account, and I want to delete this one and choose another.
—Guest Ayad Hermiz

I loved yahoo but I have seen that hackers have become more powerful in it. They hacked my mail box last month, October 2011, changed my password and used it to ask people for money. I could no more have access to it. When, finally, I entered the response to the secreet questions and changed my pass word, Yahoo gave me a new emailbox meaning that I have lost all my precious documents, even in the new box I can only send out message but do not receive. People inform me by telephone of documents sent to me, but I do not receive them. What else can I do if not to quit Yahoo? But if Yahoo can help me recover my mail box, I will be happy to go back to Yahoo.
—Guest oguerege John

No longer want Yahoo Mail. No longer have enough time for this. Am to busy and want my computer for business only.
—Guest donaldstanton48@yahoo.com

Got hacked too many times within a few months, and my Facebook got hacked through that. Yahoo security sucks!
—Guest Jas

Found out this morning [Yahoo! Mail] shut down my account. Why? No e-mail saying [they] where going to close. [I] had a lot of work to do — now no email. [I'm] very upset with [their] system. Will [they] erase all my information since my account is closed? I pray not. It is all my work.
—Guest june parker