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Readers Respond: Why Did You Close Your Windows Live Hotmail Account?

Responses: 393

By , About.com Guide

My Hotmail was Hacked

My Hotmail was hacked and ALL my computer information was sent every time I sent or answered my mail' in place of attach-file photo etc. a line said insert-my computer-photos everything about could be downloaded. VERY FRIGHTENING. I am going to write to Microsoft in Redmond, WA.
—Guest maxine

Hacked account sends VIAGRA messages…

…to all my contacts. I'M CLOSING! Can't believe MSN OR HOTMAIL hasn't secured something like this from happening!
—Guest twright

Spam

My email was hacked into and I was sending unsolicited emails. Could not stop it and could not get any help in stopping it, so I stopped using Hotmail.
—Guest Psych_gal@live.com

Sending embarrassing messages

Someone was using my account identity to send messages to everyone on my contact list... repeatedly!
—Guest hotheaded

Spam

My email was sending spam to a potential employer. I had no idea.
—Guest Jm

Spam

I received lots of spam and finally got fed up with it.
—Guest Dan D

Someone has hacked into my e-mail

I have been trying to end my hot mail account with no luck. Someone has hacked into my e-mail and stolen my password, therefore I can't get my e-mails, so I want it deleted.
—Guest myrna stewart

TOO MUCH SPAM

My Hotmail Email regularly sends mails to people that I never did. Hotmail blows.
—Guest MArtin

Someone hacked my account

I am closing my Hotmail account because someone hacked into it and relayed messages for drugs to all my address book accounts after which the account was blocked by changing my password without notification. Help from Hotmail is nonexistent. How can I give an answer to a password question I submitted 13 years back? Hotmail's customer service centre help is a joke. I have had my access to my account blocked. I don't need the stress.
—Guest Choopaka Chaibut

Hotmail is unreliable

Hotmail does not care about their customers, and it is to stressful when trying to retrieve your password. Who needs this in this day and time, get with the program Hotmail!
—Guest jackie

Spam sent out to my contacts

I closed [my Windows Live Hotmail account] because I got sick of the spam being sent out to my contacts, and Msn did not seem to think this was a problem.
—Guest mickie

Tapped Hotmail Account

I quit because on more than one occasion my e-mail acct. had been tapped, and sent e-mails to my contacts without my knowledge.
—Guest charlene

Too much stress!

i closed my other account because someone hacked my primary account, and they blocked me, and I had to create 2 more to get some help which I didn't get! I have been blocked from getting my mail, some is work and it's costing me all of now so I'm going to go with Gmail if they don't come through soon. Screw this! I don't need the stress, but I want back my primary account of 7 yrs.! so I can get my info and contacts from there. They even sent a password reset to the hacker and not me! How stupid can you be?
—Guest jacks-2010@hotmail.com

Hijacked email address book

Someone is using my address book to send canada prescription ads.
—Guest gas34627

Someone hacked into my e-mail

Someone hacked into my e-mail, and I have spent all day trying to delete my account. I can't get into my e-mail?
—Guest shelly

I Quit Because...

Why Did You Close Your Windows Live Hotmail Account?

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