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Readers Respond: What Email Etiquette Hint Do You Wish Others Would Follow?

Responses: 189

By , About.com Guide

WRITING IN CAPS IS QUITE PERMISSIBLE

I REALLY THINK ANYONE WHO WANTS TO WRITE IN CAPS IS QUITE PERMISSIBLE… IT MAKES A STATEMENT THAT I HAVE SOMETHING TO SAY OF IMPORTANCE… AND IF YOU AS THE READER DON'T WANT TO READ 'CAUSE OF THE STATUS OF HOW IT IS WRITTEN IT'S YOUR — THE READER'S — PROBLEM, NOT THE PROBLEM OF THE ONE WHO WRITES IT…
—Guest MISSNOTIERIETY

Replying to just the sender

When I send out a message for five people with information that all five need to have, then one of them will reply just to me so that now the others are out of the loop.
—Guest polly

'From' names and the apostrophe

One of my pet peeves is the improper use of apostrophes in people's names. I get an email from "The Smith's..." ... uh, the Smith's *what*? The Smith's cat? Dog? Parakeet? What? Or did they mean, the email was from "The Smiths"?
—pianist38

Wrong punctuation & wrong "to"

I hate it when people don't use proper punctuation or leave it out entirely, but when someone uses: "to" instead of "too" or worse yet: "two", this really irks me.
—Guest Lou

Use BCC and Deletion of Names/Addresses

REMEMBER!… when sending ORIGINAL or FORWARDING messages: YOUR NAME in "To" and RECIPIENTS NAME in "Bcc". NEVER use "Cc"… or… "Reply"… or… "Reply All". PRIOR to forwarding email DELETE ALL NAMES/ADDRESSES shown on page… including any present in "To" or "Cc".
—Guest Dingermannnnn

Long emails using all caps

People who write a long email using all upper case (caps). It is rude to shout!
—Guest happygrandma

Out with the old

When forwarding, clear off the old email addresses!
—Guest Judy

Unsending

If you have Gmail, you can unsend an e-mail if you are quick enough to catch it.
—mbhank

What bugs me about email friends:

[sending] more than three [messages] at one time. I don't need 15 emails at one time.
—Guest lorri

Delete sender's name and send BCC

Biggest sin is failing to delete the sender's name/email address — and failing to use the BCC option!
—Guest cspiva

Free email stripper

If you are forwarding emails with all those >>>>, you need the free emailStripper.
—Guest Rinchen

Don't share personal messages

Throughout my husband's illness I regularly emailed his large group of friends with updates. These emails were carefully worded to, first a close group of friends, then adapted for the next 'layer' of friends and finally for our general friends who did care but didn't need the more detailed report. I worded and chose carefully. One friend from within our close group of friends repeatedly sent my personal message off to everyone in HIS address book whom he thought 'might' like to have the update. It was a long while before this got back to me and after that I took him off our list entirely. I really did feel betrayed.
—Guest freda

Reply to All…

"reply to all"… emails originating with a large group, regarding an event, for example. Recipient hits "reply to all" letting 150 people know that he won't be attending because of some personal reason which no one else cares about or should know about.
—Guest freda

Large Attachments

I agree with almost all of the above, but one I did not see was stop sending huge file attachments - usually photos. If you are sending photos larger than 150kb, then upload them to one of the bazillion free photo hosting sites and send me the link!
—Guest Clair

Changing Subject w/o Changing Subj. Line

A co-worker who is too lazy to type in the subject line will simply forward me an older email, but about a new subject totally unrelated to the previous email. This makes me think I have already read the email and delete it when it may be about a totally new project on which we need to work!
—Guest Juan Ton

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What Email Etiquette Hint Do You Wish Others Would Follow?

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