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User Reviews

Yahoo! Mail - Free Email

User Rating 1.5 out of 5
24 Reviews
3 out of 24 users would make it again
1 out of 5 1 out of 5
Don't walk away. Run. Run fast.August 09, 2011 By ZimbraIsEvil
I told Yahoo, after about ten years, that I had no intention of upgrading to the new version unless they forced me. And the email service was already giving me problems. Finally it was explained to me that Javascript prevents me from using the back button in the normal way. And once in Yahoo email, I could not back out of it. I ended up in an endless loop. Every now and then, even though they let me stay signed in on my own computer, they tell me to sign in again. Naturally this happens when I've been working for hours on an email, and while most emails are saved periodically, which keeps me from losing them if the Internet goes out, those I was working on when I was told to sign in again are not. If you wanted me to sign in again, why didn't you do this before I started? Oh, to have those days back again. I decided to give the new Yahoo another chance, knowing I could go back. Actually, I can't. They turned that off. Faster and easier, they tell me. The back button no longer has any relevance in Yahoo. You are looking at an email and want to go back to a folder? Well, they solved that problem with the back button not letting you go to what you were doing before. You'd better remember which folder you were in and click on its name because that's the only way you're getting back there. I use plain text with most emails because for my purposes, rich text causes too many problems. I won't go into detail. Just know that with all its advantages, plain text is non-existent in new Yahoo. And the problems rich text causes! I don't even know where to begin. One of the problems gives me a message that I need to stop a script. Sometimes I decide to do so, and I lose the email I was working on. But the script sometimes ceases to cause problems without my having to do anything. Of course, sometimes Yahoo has to look for a solution to the problem, and that automatically makes me lose my email. Fast? You want to know if the email was actually sent and put in your sent folder? Be prepared to wait. Wait a long time. If it could be sent, they'll eventually tell you. Want to see it in the sent folder? That takes much longer. Fast? I went through 30 minutes of torture over the weekend and never got accomplished what I intended to. I change to another email address. Five minutes, and it worked. Customer service? Auto-generated messages. Then form letters apologizing for taking so long. No actual solutions. One time I intended to explain the details of my problem of gibberish showing up when I switched to plain text. There was no room in the form where I first told them about my problem. They never did tell me how to send details because there were no emails to respond to. If you have to use this service for a Yahoo group, I suppose it would do okay. Just try to avoid actually using it.
1 of 1 people found this review helpful.
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1 out of 5 1 out of 5
issues with reliability and email searchAugust 09, 2011 By abooout
I have had a Yahoo account for 10 years. I like the new interface, including the ability to alphabetically sort by sender or subject. Unfortunately, in the last six months or so, I have experienced a number of instances where emails have not been delivered to me, or they come in hours (or longer) late. I was relying on Yahoo for some of my business correspondence, but with the drop in reliability, I'm afraid I can't trust it. Also, Yahoo needs to improve its email search capability. Unless I am mistaken, the engine does not search names of senders. It should also provide advanced search parameters.
1 of 1 people found this review helpful.
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1 out of 5 1 out of 5
Yahoo Mail Upgrade is a Joke!August 09, 2011 By Kendela1
I upgraded from Yahoo mail classic this past week and it has been one of the worst experiences technically I've had in ages! I now need to close my yahoo account and move over to another provider, which will take some time because I have been with Yahoo for over 2 years now. If your thinking of using yahoo as your email provider please don't waste your time....
0 of 0 people found this review helpful.
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1 out of 5 1 out of 5
Yahoo Use To Be Good But Not AnymoreAugust 03, 2011 By lookinngup
They removed the ""classic"" option and changed the format losing both speed and reliability in the process. After being happy a yahoo user for two years, I am now canceling my yahoo email as of today because of this reason. I would suggest going with either hotmail or gmail which use to be inferior to yahoo in my opinion till now. I only gave it one star because I couldn't post this if I didn't.
4 of 6 people found this review helpful.
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1 out of 5 1 out of 5
Poor support - Your contacts disappearJuly 25, 2011 By acruotolo
Yahoo used to be a good service. Now it is rotten. They killed the reliable Classic view and the the so calle new Yahoo is slow and loses your data. And don't even think that support would help. Just plain ignore it.
13 of 13 people found this review helpful.
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1 out of 5 1 out of 5
new yahooJune 27, 2011 By teresawilson28
Yahoo forced me to upgrade yesterday. I have not been able to send attachments at all today. I canít even reply to some emails. I tried to contact their customer service and received an automated response. I am desperately looking for a new email provider!!!
11 of 11 people found this review helpful.
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2 out of 5 2 out of 5
June 14, 2011 By donpferguson
mail consistently locks up while composing, opening, or sending mail. no method found to contact yahoo mail for any assistance so can't confirm whether a yahooo mail or ie issue. have to sign in constantly to try to read, compose, or send mail. no service provider should make contacting it for assistance so difficult--displays total lack of concern for customer (at least me). looking for alternative but frustrated at having to notify all with whom i deal by e-mail and concerned about missing some.
25 of 25 people found this review helpful.
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2 out of 5 2 out of 5
Too many adsApril 11, 2011 By Kreads4ever
Yahoo has always been plagued with spam -- it is absolutely amazing to me how much spam I get! Now they have ads on the side of your email and many days it is overlapping my email, making it impossible to read and there doesn't seem to be anyway to get rid of or close the ads. Even opting out option doesn't get rid of them. Very annoying.
28 of 33 people found this review helpful.
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5 out of 5 5 out of 5
Yahoo e-mail Numero UnoFebruary 25, 2011 By bootsie62
I have used Yahoo for my e-mail since 1999 and have had absolutely no problems. It's fast and easy to use. I have recommended it to lots of friends who are also very happy with it.
18 of 30 people found this review helpful.
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1 out of 5 1 out of 5
Repetitious forwardingNovember 09, 2010 By lonsdale.pendle
I get my Yahoo incoming mail forwarded to another address. Messages are forwarded about 30 times at a frequency of about once a day before their system detects this and stops. This has been going on for two years now.
21 of 32 people found this review helpful.
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1 out of 5 1 out of 5
There is SO MUCH SPAM!October 16, 2010 By LibbyD1014
There is so much spam email in Yahoo, I switched back to google mail. I mean, I didn't give out my email address anywhere and there was still a ton of spam email every day.
12 of 12 people found this review helpful.
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2 out of 5 2 out of 5
Yahoo HelpAugust 14, 2010 By tchiarico
It is nearly impossible to attain the help you need when you need it. Recently my Yahoo email account was hacked. The thief changed my password and security questions, wiped out my contact list and my inbox, and sent emails to everyone in my contact list requesting money. I was able to reset my password and security questions, but want to know whether it is possible to recover my contact list and contents of my inbox. After arduously going through Yahoo help and not finding the answers to my questions, I contacted Yahoo tech services. It seems they are unable to respond except by sending auto generated emails with links to Yahoo Help which wasn't helpful in the first place. Aarrrrgh!!!!
32 of 37 people found this review helpful.
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1 out of 5 1 out of 5
From Best to Worst!July 24, 2010 By carolemalik
Yahoo email service used to be virtually flawless, clearly 5 stars! Within the last 2-3 months, however, it has become absolutely horrible--in all respects! Don't waste your time! Allegedly they now have a new charge service--approximately $19/year.
8 of 13 people found this review helpful.
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1 out of 5 1 out of 5
HORRIBLE EXPERIENCE!June 14, 2010 By dbv10
I have had a yahoo account since 1996. Recently someone was able to hack into my account and change my password. When i tried to communicate with customer service (which i had to google the phone number becuz the yahoo site does not offer it) I was told unless i remembered the last 8 digits of my credit card in 1996 AND the destination for my honeymoon, i was unable to access my account. In 1996 i was in my early 20s, in college, unmarried and there's a very good chance i was drunk when i signed up for this account. SO needless to say I did not remember the answers. I was told i will NEVER be able to access this account againwithout thsi info. I am still so sad about this becuz i have now lost so many contacts and emails i have saved over the years!!
8 of 13 people found this review helpful.
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5 out of 5 5 out of 5
thaboeFebruary 08, 2010 By thaboe
i need the web because i have a lot of friends who need to communicate with me
2 of 22 people found this review helpful.
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3 out of 5 3 out of 5
Buggy, but convenientJanuary 22, 2010 By bobwaters
Error messages abound (especially ones about that dreaded ""unexpected"" error that makes it advisable for you to try again later). ""Yahooification"" (silly technical glitches) are a part of life. Spam filtering is overly aggressive; you're apt to find messages to email groups from your own Yahoo account in your spam folder, which captures more legitimate email than spam. Still, it is convenient, it's free, and there are a lot worse. But I'd advise using the classic, rather than the new, Yahoo Mail. Or better still, use Gmail or AOL/AIM/Tunome.
1 of 1 people found this review helpful.
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1 out of 5 1 out of 5
Yahoo is SLOOOOWWWWNovember 19, 2009 By notanother.account
Getting slower all the time. Also, they disabled ability to shift-click to open individual emails in a new tab or window. I always used that to start loading emails I wanted to see while I kept scanning through the index. That way, I didn't have to look at that abominable hourglass for each and every email, then watch it again to get back to the index. Try reading 100 emails, taking 1.5 min for EACH to load and the go back. That's 150 min per DAY to watch an hourglass. Wrote them, all they respond is ""we've taken that away"" -- but every OTHER site on the PLANET has that feature. Why not them? It's so ineffecient (and hurts my hand to do a right-click. short menu, open in new tab for EVERY email), I'm looking into other services. Every time they ""improve"" it, it gets worse and worse and worse.... Now the latest is that stupid page in the front where they show recent emails from your contacts -- just try to OPEN one of those -- you CANNOT -- you get that ubiquitous yellow banner -- ""try again in 2 hours"" -- HUH???? There is NO opt OUT of any of those additional ""services"" they've added. Email is EMAIL, not messengering, texting, anything else. NO CHOICE on what you have or can do. Getting so I don't even want to go near my email, I hate it so. I could say more, but I'd have to put it on Amazon, the message would be so big.
2 of 2 people found this review helpful.
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1 out of 5 1 out of 5
do not recommendSeptember 30, 2009 By crabtreehiggins
For years I have had great success using yahoo email account but in the last 2 months have had nothing but TROUBLE. I sometimes do not get my emails until 2 days later. Now I am getting 2 messages sent to me over and over and over and over. And to find an email resource to email for ""HELP"" is near impossible. I originally loved using it and now will be switching accounts.
3 of 4 people found this review helpful.
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5 out of 5 5 out of 5
Yahoo!Mail is THE BEST free Webmail serviceAugust 29, 2009 By johnnycho
Some of the other reviews on this page are totally misleading. I have accounts on all of the top three free Webmail services -- Yahoo!Mail, Hotmail and Gmail -- and by far Yahoo!Mail is the best. The review titled ""Extremely Slow email Delivery & Spyware interface"" makes it sound like EVERY email on Yahoo!Mail takes three hours to get to you. Wrong. I've been using Yahoo!Mail since 2004 and 99% of my emails come through instantly. Every now and then an email will take a couple of minutes to get through but that may have more to do with the sender than with Yahoo!Mail. Spyware? Again, the review makes it sound like your computer will be infected with spyware the minute you start using Yahoo!Mail. I've been using Yahoo!Mail since 2004 and have not had any spyware problems ever. And I've used it on both a Mac and a PC. Re: the review titled ""Outlook and conferencing problems"" -- How many people are going to want to sync their Yahoo!Mail with Outlook? Maybe a fraction of people. Most people will want to get Yahoo!Mail for what it is -- a free Web-based email client. And as for customer service -- I've had no problems with Yahoo!Mail's customer service. They always respond within a day or two, sometimes faster, and I've dealt with them both by email and by phone -- they're fine. I guess some people are disappointed by customer service that doesn't give them everything they want now now now. I think that considering Yahoo!Mail is FREE, what they offer is wonderful. As for the other two top email clients -- Gmail is my least favorite. I know some people like the threaded email feature where Gmail automatically groups together emails with the same subject line. I think that feature is annoying and frustrating -- I guess it's for people who don't like to think for themselves. Hotmail is better than Gmail, but for all you iPhone users, Hotmail is NOT one of the iPhone's natively supported email clients, so you can't access your Hotmail account using the iPhone's Mail app. The only way to check your Hotmail account on an iPhone is through the Safari browser. The iPhone DOES support Yahoo!Mail, as well as Gmail and even AOL! Now before you think I'm a shill for Yahoo!Mail, I'll admit they're not perfect. I agree that the Chat feature is annoying for those who don't use it, and they should add an option to disable it. There is definitely room for improvement, but that's true for anything. If you're looking for a great free Webmail client, don't be misled by these other reviews. Try it out for yourself. It's FREE! What do you have to lose?
15 of 21 people found this review helpful.
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2 out of 5 2 out of 5
Extremely Slow email Delivery & Spyware interfaceJuly 03, 2009 By flashcraft
The slowest email delivery of any service. Tests show Yahoo.com will take upwards of 3 OR MORE HOURS to deliver a sent email. By that I mean the email will not be in your Inbox for 3 hours or more, however Yahoo will post the time of delivery as having been immediate. They lie. They instituted a 'chat' feature that reports when you are online to everyone on Yahoo. This ""service"" is turned on by default. Asking Yahoo Customer Support how to get it turned off permanently will get you nowhere. Avoid Yahoo email. Very slow and deceitful. Poor customer service.
1 of 1 people found this review helpful.
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1 out of 5 1 out of 5
Worst of the bunchMarch 14, 2009 By Hang0
Yahoo has been difficult for YEARS to deal with. They are prone to Virus attacks that make it quite easily through their so called virus scanner. Now they have implimented a Chat in your email upgrade without asking, nor without giving you the option to decline. What kind of Stupidy is this. Yahoo Messenger is notorious for chat client viruses and to combine one of the buggiest pieces of GARBAGE (Messenger) with email is Suspicious at least. Their customer service is worse than Circuit City by FAR and we all knew that is what brough that giant down They do not mind telling you that your using THEIR FREE service and unless you upgrade to their pay service they will not help you no matter what the problem is. My advice to them is either FIX their garbage or shut it down. I have had Yahoo mail for years and in the begining, they were the best, now it seems like poor customer service combined with poor management is about to bring another giant down to its knees.
25 of 28 people found this review helpful.
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2 out of 5 2 out of 5
Outlook and conferencing problemsFebruary 02, 2009 By Clarella
I started Yahoo free mail so that I can change my ISP, but I'm having problems in two areas. It says you can receive mail through Outlook, but a dialogue box frequently pops up to ask me to confirm my password for both incoming and outgoing mail. This is in spite of following their clear instructions for setting up the account in Outlook. It appears to condemn all incoming mail with multiple addresses as spam, so for email conferencing you have to set your preferences to allowing all 'spam' through to your inbox.
8 of 10 people found this review helpful.
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4 out of 5 4 out of 5
Yahoo! Mail - Free EmailJanuary 19, 2009 By bconstien
I've been using Yahoo free email for years and for a free service have really thought it has done a good job . . . but for the last 6 months, I've had problems with it opening attachments. The same document will open up on one occasion and then on another, it will not. I primarily use Yahoo, but when this happens I have to forward it to Hotmail (which I opened up an account just to be able to open my attachments). Not sure what is going on, but am thinking about switching to Hotmail permanently. The only reason I haven't done so is because of all of my accounts and contacts I would have to notify. Overall I like Yahoo, but not knowing when it will (or will not) open attachments is very frustrating. And Hotmail works every time.
20 of 21 people found this review helpful.
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1 out of 5 1 out of 5
Importing mailDecember 28, 2008 By xgspanos
Having just signed up for a new yahoo acc I was very disappointed to discover that I couldn't import anything from my previous e-mail acc (Fastmail.fm). I don't know (and don't really care) what's involved, but you can only import mail from a drop-down menu that is very limited in it's choices and doesn't include Fastmail.fm. The next disappointment was the response I got from yahoo.com ""Customer Care"" team, after bringing this to their attention, they simply apologised and left it at that. So I decided to cancel the account and look for something better, with less (and preferably no) pop up ads, (oh yes, if you're looking for an e-mail acc that's add free then this ain't the one, the yahoo pages are full of annoying pop-up ads). Overall a poor introduction and response to what was supposed to be a better e-mail provider. Better than what you may ask? I got onto yahoo by 'deception' i.e. clicking a button in my Gmail acc that said ""Better in tray"" While Gmail is 'ad free' it doesn't allow you to organise your mail into folders, so I thought that they had addressed this, only to find I was being redirected (deception) to set up a yahoo account . And the reason I want to leave Fastmail.fm is because, I've recently been getting lots and lots of spam, which they address by trying to sell you 'better' spam filters, only available on paid accounts.
76 of 85 people found this review helpful.
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