User Reviews
Inbox.com Reviewed
3 out of 5Help from anyone would be appreciatedApril 06, 2012
By LindaStuer
I want to get Inbox.com out of my system ... and just use Internet Explorer search engine directly. I can't figure out how to do this, and whenever I try to get help online, I'm going to be charged for the help. Is there anyone out there that can just tell me how to accomplish this? It stinks that its so easy to get hooked into something and so difficult to get out of it.
5 out of 5New Improved Inbox.comMarch 29, 2012
By Syleng.se
Inbox.com has been a favorite of mine since it began quite a few years ago. Some times have been trying for the user, slow upload, failed log-ins, and a bit of teething problems. It is now one of the most reliable services I found on the net. Not only is it extremely attractive, sober and highly performing, it is also ad-free and a pleasure to be in its company while reading your mail and sipping a cup of your morning coffee. Some gadgets are possibly missing, but for the professional who needs quick access, reliable and effective service, I would highly recommend it. This no non-sense approach has finally paid off and I am proud to be a user of Inbox.com
1 out of 5Dismal POP3 serviceJanuary 18, 2012
By qjh1
I use Outlook to manage a number of e-mail accounts via POP3 and the Inbox service has been dire. Virtually every time Outlook attempts to log in it gets an error of some sort from the Inbox server. I have tried contacting them but they only seem to record successful log-ins so claim there is no problem and have offered no further help. Don't waste your time with this one.
1 out of 5NightmareNovember 08, 2011
By ajs565
I was a paying customer (for extra storage space) for several years and used this as my main email account and also stored files, photos etc. One day they blocked my account saying I had misused it by sending spam. I had not done anything wrong. I can only assume their inadequate security allowed my account to be hacked. But I got no explanation to my email asking why and no access to any of my emails or files. A complete nightmare. I wish I had never used them.
5 out of 5Unique services in this mailMay 14, 2011
By gsl11
This email service have an unique service - synchronizing your local files on HDD from ANY folder with Online storage. I select My Documents. Storage - 5 Gb. This is better than Dropbox, because you don't receive special ""dropbox"" folder - you can select any folder what you want, and you have larger capacity. And i'ts free! Also, this service have a folders into mailbox - GMail don't have this and in general list I see all email, which i recieved; in inbox.com i see in main folder only that mails, which is not moved to special folders by filter sorting. Goodies - photohosting (privatepublic - it's convenient), notes, calendar. Minus of Inbox.com - it is old, from the early 2000's advert. text in bottom of any your email. And this is not advertising of outside companies - this is ad. of inbox.com products :) They could remove this unnecessary ad. But after Inbox i cannot be accustomed to Gmail. Inbox have a very easy, handy interface and a lot of good and necessary services for me. Sorry for my bad english...
1 out of 5Really Bad - Do Not RecommendJanuary 28, 2011
By usamadebritborn
Oh yeah, it looks good at first - but even if you've had your account for YEARS, if you're not on often enough, the will delete it. De-activate it. That means dumping it all - including any files you may be saving there. I do NOT recommend this service. If I were you, I would go with Google Mail or Yahoo Mail. Not Inbox!!
1 out of 5Uninvited install = malwareJanuary 26, 2011
By tomm174
This toolbar installed itself uninvited on a customer's PC. It has no entry in Add/Remove Programs. It has set itself up in Firefox to hijack searches, and has not put itself into the Firefox addon list, so it can neither be disabled nor removed. That's malware in my book
4 out of 5Longtime experience has been goodNovember 30, 2010
By dionysusdm
I've never written a review before, but after what I have read here, I felt the need to share my experience. I have had VERY FEW problems with Inbox. Indeed, I use it for my Primary email address (I let Yahoo get all the junk). Except for the access problems in February, I have had no other troubles. My spam filtering has been excellent; certainly better than Yahoo's. The initial access to the mail can be a little slow; Yahoo has that beat. But I don't find a 3 second difference to be an impairment. I would definitely recommend Inbox email based on my 5+ years of experience using it.
1 out of 5inbox does not adeqautely block spam.. denialJuly 15, 2010
By Inboxsux
They allow incoming email into your mail box that is not addressed to you.. IE ""shot gunned spam"" .. complain and the geeks there tell you it's up to you to block spam.. I get about 100 spams per day from ""canadian pharmacy"" a well known bogus domain spammer that uses bogus email and web site addresses generated in each day's batch so you can't block them, as each day a new batch is placed in your mail box. It would be simple to pre-empt such spams but the geeks at inbox will arrogantly tell you it's up to the user... not them... they absolve themselves from pro-actively blocking known spammers... their do it yourself feature requires you to go through all emails and ""black list"" them which is a waste of time as the next batch will have new bogus originations. Inbox = nice idea, bad implementation. yahoo shares their attitude.. ""not their problem"" Oh yeah? Color me gone.
1 out of 5Worst email provider everJuly 04, 2010
By Hajeli
If you are considering to have inbox.com be your email provider, do yourself a favor. Don't even think about it. Many other email services such as Yahoo, Gmail, Aol, and Hotmail are much much better. Here is a list of reasons why these services are so much better than inbox.com. -They are completely free -You are not forced against your will to download any crapware that just slows down your PC (toolbar) -They are reliable. If they are unavailable, it is only for a short time. -If you do not access your free account within 90 days, they will not delete your account. Inbox.com is unacceptable for today's standards. If you have an account with them, switch. If you are paying for their service, you are getting ripped off.
5 out of 5The toolbar is not so badJuly 01, 2010
By lucilius
I love having an account at inbox.com, it has nice aesthetics and is easy to use. I just uninstalled the toolbar straight away and had no difficulties doing so. The spam folder is far better than Hotmail's or Google's.
4 out of 5Fast, Sleek, user-friendly emil service ...June 21, 2010
By b_howard
Hello, i have been an Inbox.com user sence the beginning in late 2004. prior to Inbox... i had used HOTMAIL, YAHOO!, GMAIL(came out around the same time).. just to name a few.. i had come across an ad in a PC Magazine advertising the free 5GB of online space. that lured me in. i half expected it to be a light weight, unprofessional email service... this was NOT the case. i soon found it was very easy to use and had alot of great features, saving attachments from emails directly into your Inbox.com storage was among my favorites! that was you could acess then wherever you had internet! when i created my account... it was a simple form to fill out and BAM... ur all set up.. fast forward to 2010.. inbox.com now offers toolbars and talkbar notifications to let you know when you have new mail! at no extra charge, all accounts STILL get the free 5GB of storage! for a fee you can get more storage, but 5 GB is plenty for the average joe. the layout of the site has stayed the same through the years for the most part, you get your personalized news, celeb. gossip, daily comic strip (ect..) and you set it all up the way you want to see it! my over all experience with Inbox.com has been pretty good! and im pround to call it my networking ""home"" recomended for just about anyone!
1 out of 5Inbox.com will delete your account and your emailsApril 09, 2010
By beka422
I have my own personal website for my hobby - mustangs. I registered an email address with Inbox.com and tied that email address to my website. In this email I had contacts for my website, emails from website users, information about my own cars, various user account information and club enrollments pertaining to my website, and many other things. These are important to the function of the website, the maintenance of my vehicles and my club memberships. On January 5th 2010 I gave birth to twin boys by c-section after a very difficult pregnancy. Anyone who has been there knows just how much I had on my plate. Then just to make it worse, my father in law passed away 13 days after my sons were born. On April 7th, just 3 months after giving birth and 1 month after trying to incorporate my full-time job into my life, I began trying to pick up other parts of my life again. On this day I attemped to log into my inbox.com account. What did I get? A message telling me that my account had been DELETED along with ALL OF THE CONTENTS due to inactivity. Per their own admission, my last log on had been just 6 days before my c-section. When I contacted them regarding this, their response was that it's all gone and there's nothing they can do about it. Not even so much as an apology from them. Apparently Inbox.com doesn't care what's going on in your life. They don't care about births, deaths, or anything else that will keep you away from logging onto their website. They feel that if checking your email account isn't the most important thing in your life, then you don't deserve to have an email account. But you do deserve to lose all of your information.
4 out of 5dont go to hellMarch 19, 2010
By remittdirector
i just have a reason why i would nt recomend this email address to little kids, since there is scam , pornography it will better for kids to keep silent until when they are 18yrs of age
1 out of 5Inbox.com will leave you hanging in the windFebruary 09, 2010
By Hellsknight
Inbox.com email service has been undergoing maintenance and unavailable for most of the past 8 days at the time of this review. This is not the first lengthy outage I have experienced with Inbox.com. This abysmal level of service is completely unacceptable in 2010. I made the mistake of sending out about 100 resumes with my Inbox.com address as the contact email. To say that was a huge mistake is an understatement. If you need email service for anything important, look elsewhere! Contacting their customer service only results in receiving an unhelpful automated response. I have already revised my resume, and I am dropping Inbox.com as my primary email address. I can only hope that Inbox.com email service will eventually come back online as I am expecting important communications using the service. YOU HAVE BEEN WARNED.
1 out of 5Inbox the worst email provider ever!February 09, 2010
By henricampo
My inbox email account has been unaccessible for 3 days and counting. I have sent inbox support 5 support tickets which have all been ignored. I don't know if I will ever be able to retrieve my emails or regain access to my account since inbox's staff are incompetent and rude. This is the third time this has happened in two years and no explanation or apology is given ever. If you want a reliable email service Inbox is not it. I am truly disgusted with Inbox and would not recommend it to my worst enemy.
3 out of 5There didn't use to be a toolbarJanuary 22, 2010
By bobwaters
That toolbar business must be new. I've had my account for several years, and never had to download anything. If you have to download a toolbar, that would be a dealbreaker for me. And the spam filtering isn't wonderful. Otherwise I've found this to be a good program with good, prompt and personal support.
1 out of 5warning it installs a toolbarDecember 30, 2009
By Rob18
Inbox.com needs to get real. Making you install a toolbar in order to access your mail is not good. I DO NOT want any companies useless toolbars but to be forced to install one to access mail is a little spooky for me. Sounds like a spyware tracking your usage
1 out of 5If I could give it zero stars I wouldNovember 17, 2009
By ladiebug427
I'm so furious right now because of that stinking toolbar. I need an additional email address for business. My husband and both children have older accounts with inbox, gotten before this was implemented and have had no problems with them. This was why I decided to go with inbox for my own new account. I guess it will just lay because 1.) I don't have Windows and can't use this toolbar in the first place and 2.) even if I used Windows, I still wouldn't just download something that I know virtually nothing about.
2 out of 5Free accounts are required to install software :SSeptember 17, 2009
By JamesR404
The free account option mandates you to download a software application. I would rather recommend you to go with one of many other free e-mail providers (gmail, fastmail.fm, etc) which do not force you to download and install their applications.
1 out of 5No Toolbar, No ServiceSeptember 14, 2009
By clover_patch
After you have finished setting up an e-mail account, you would expect it to work immediately. Ahh, but you would be wrong. Inbox.com requires that you do them a service first--you must install their toolbar. Never mind that you may not want *another* toolbar, or that you run Linux and can't use this Internet Explorer toolbar. How can you be certain that this toolbar isn't spyware or such. Especially, when you are forced to install it. No e-mail service should require you to install software to use the service. When I discovered that I couldn't access my account without first using the toolbar, I left my account. I think that you should do the same.
1 out of 5The Purpose of the Internet is Missed by Inbox.comSeptember 14, 2009
By jbdean
The Internet was created so that everyone could communicate with one another. Any website or program that uses the Internet and yet is designed for only ONE platform is defeating the whole purpose of why the Internet was created. Inbox.com does the web's users a disservice by limiting their email members to only being PC users by requiring an exe file to *validate* their email program. Of course, it's also a scam to use this email notifier to validate as it's just a way for them to get inside your browser. I would never recommend a service that limits its members and uses an outside program to make an Internet program work. There are far too many free email clients out there to have to put up with the archaic and sneaky requirements that Inbox.com puts on the non-savvy user. 4 Thumbs Down
1 out of 5Runtime Error! Runtime Error!August 19, 2009
By acute_angle
You will be seeing Runtime Error a lot if you choose Inbox.com. The website is down a fair amount of time. I too am experiencing problems viewing APPROVED (i.e. WHITELISTED) senders e-mail as HTML. Inbox forces you to switch from plain text to HTML everytime. I do not recommend this site as your main account, but rather as a backup account if needed. Otherwise you are much better off considering other e-mail providers. I have attached a screenshot of what inbox.com looks like for me several times a week. If you choose to signup, get used to seeing it.
1 out of 5Beware!July 20, 2009
By whatabo
Inbox.com installs an add-on in Firefox with the 'Uninstall' button disabled. It can be removed, but it's a pain. I don't trust software that refuses to leave when I ask it to, and won't be using Inbox.
1 out of 5deceptively good, at firstJune 08, 2009
By OpinB
I had heard claims that inbox.com's questionable practices (spam, malware, etc.) were in the past. I'm seriously doubting it now. I've become first annoyed and now concerned over this account. If someone sends me an email with photos in it, they do not show up in the body of the email, as it originally appeared. You have to open them all as separate attachments. The HTML filter is too strict. I understand it's supposed to be a protection measure, but if I check the general option to allow HTML then all my emails should show up that way without further monkeying around. Instead, for 99% of them I have to click ""show options"" then ""switch to HTML view"" within each individual mail. I feel it should then at least remember my setting for that mail when I go to open it again (if not for that sender) but it doesn't. I get a lot of newsletters that use HTML and this is a pain in the butt! Also, like Dr.Motaweede, I suddenly started getting nailed with tons of spam and I don't care if it's all going to a spam folder. I hate wading through all that to make sure there isn't something there that I need to move to my inbox. Those are the annoyances, now for the concern part: Most of the sender names and/or subject lines have something in them relating to content of my emails, my contact list and now my inbox.com password! I'm ditching and switching to something better (if I can find it).
1 out of 5Linux is a no-go and it is spammyMay 15, 2009
By authun
It's a no-go on Linux as far as I can tell because the free service forces the installation of a tracker toolbar (innocently coined the ""Inbox.com Toolbar""). If one is willing to swallow the spam, at least at first, the toolbar can only be installed under Windows. It must be installed before the service will start working, even via POP. Smells very spammy to me. Apparently, the toolbar can be later uninstalled under Windows, and the service should continue working, but can this possibly be considered a proper first step in an online business relationship? Plus, I thought an online email service was exactly that: an ONLINE service. What does the user OS and a spy bar have to with it?!?
1 out of 5After2 years of using inbox.com I go back to yahooApril 16, 2009
By Dr.Motaweede
I was very happy about this server, but It seems that inbox.com is a spam magnet. I thought it is just a bad luck that I'm receiving 50 spams a day and maybe I've registered on some bully site, but no, I was very carefull, it has to be them. They also automaticly write an advert at the bottom of your message. When you send a message to someone, you always advertising something. And now I have problem with sending mp3 files. I'm musician and I'm sending it to some important people for me. Some of them get it and some don't. And I have to resend it from yahoo. So my recommendation for INBOX.COM is simple AVOID
5 out of 5Great service & InterfaceApril 02, 2009
By bachak
Inbox.com is much better than yahoo, gmail etc etc. User interface looks great & responds quickly. Also, calendar, notes, storage are easy to use & great facilities. This has become my primary email address now !
5 out of 5Inbox is much better than Gmail.March 31, 2009
By dbainy
I have used Gmail for a number of years. Frankly I found it overly cluttered and difficult to use. Mind you, the ads are okay; but I am a bit uneasy to know that a mail service can read my email content and put a related ad next to it. Gmail tend to crash if I send a file that is 10 mb or bigger, where as inbox do not. Overall, Inbox is as good as it gets when it comes to free email service.
5 out of 5Best Email Service I've SeenMarch 11, 2009
By TheSampler
I've been through tons of email providers and this is the best one yet. I can use it on my outlook and other apps and the webmail for inbox.com is fantastic! No ads! I have to admit, though, the homepage looks sketchy, but Inbox is still the best I've used.
3 out of 5March 08, 2009
By daisy50132
It asks you to give your cell phone number in order to register. I cancelled my registration, not because I do not trust them, but because I cannot see any point why I should give them my cell phone number.
5 out of 5This is awesome!March 07, 2009
By Forceofwon
Granted, Ive only been using the free service for 3 days, but I love it. I had Windows Live (aka hotmail or msn) and you can read my review about it. So far this service has been doing great. In comaprison to Msn, its much faster, safer and more secure, and best of all I can send alot of pictures I take with my camera instead of 1 or 2 at a time. You can also download a ""notfier"" that will tell you if you have messages, without logging in or opening a browsr
3 out of 5!!!!January 14, 2009
By Apanasov
Gmail is the Google approach to email and chat. Practically unlimited free online storage allows you to collect all your messages, and Gmail's simple but very smart interface lets you find them precisely and see them in context without effort. POP and powerful IMAP access bring Gmail to any email program or device. Gmail puts contextual advertising next to the emails you read.
5 out of 5Better than GmailOctober 23, 2008
By wsblevins
Inbox.com offers 5GB email accounts, which can be used for both mail, photos and file storage. It's web interface is clean, attractive and easy to navigate. Inbox.com offers a number of features along with a variety of free software as well. POP3 and SMTP service is also free of charge. Free accounts are limited to 5GB of storage and have promotional footers appended to outgoing mail, but premium accounts of 30GB are available for a small yearly fee. Premium accounts feature daily backups and no promotional footers on outgoing mail. Unlike Gmail, Inbox.com allows you to both send and receive executable attachments. Although they do use anti-virus on the server, they ultimately leave it up to the user to determine what they wish to send or receive. Inbox.com also allows for 50MB attachments, far larger than most email services. Spam filtering is both reliable and flexible based upon the user's needs. Inbox.com also offers the challenge/response system for additional spam protection.

