out of 5
Used To Be Fun, Now It is All Nickel and Dime 24/7January 29, 2010
This was a great e-mail program. I used it for three years. I did not mind spending $50 for the Incredimail / Letter Creator package after using it for just a few days. I quickly found out that the letter creator was too simplistic to create anything beyond a simple pattern. Stay away from that if you can. Despite that, it was great - everyday they added more beautiful stationery, skins to change the appearance of the program, notifiers (flash animations to let you know you have mail) - anything from a sleepy cat to a butler. Also lots of new animations and smileys. All this came with the price of the program. I am pretty sure people using the free version could download as much of this as possible, too, although I might be wrong. One morning I was looking for my favorite stationery. It was removed from my selections that appeared next to the compose box. Weird, I thought. I went to the gallery and much to my surprise, without any warning, they started the brand new GOLD gallery, and the less exciting regular gallery. Amazing how so many of my stationery I had amassed from the gallery were now on the Gold side, along with skins, notifiers, animations, everything and unless I forked over a substantial amount of money, I would be stuck with the bottom of the barrel. I got to thinking one day...what happens at the end of the year of my subscription to the gold gallery? I wrote and asked. Ha! What I suspected was true. They remove all of your gold goodies unless you pay up for another year. No warning of that when you sign up for the Gold Gallery for some reason. I decided to go back to a less-fun but not greedy mail program. I also complained to management that they should tell people that when the year is up and you don't want to or can't afford to re-subscribe they were going to remove everything that you had downloaded that happened to be GOLD that they should warn people. There was nothing to reflect this policy anywhere. Instead, they came up with a $59 for a lifetime GOLD subscription. Next came the spam catcher that used to be free. They wanted $29.00 a year for that now. Want extra special animations? Get a pack or two for just $9.95 each...even if you have a $59 lifetime Gold Gallery subscription. I guess these new ""packs"" were even too special to be in the Gold Gallery. I wonder if they get lifted back in the middle of the night after a year, too? What started out as a nice program that was different with all the stationery and extras had turned into a greedy monster that had its hand out every time you turned around. The latest version I heard was upgraded and everyone had a dandy new XE 2.0 version some morning whether they wanted it or not. With no real improvements most people eqwwwwwwwwwwwwwwwww Most of the gallery stuff people had paid to amass was no longer compatible. The skins to dress up the program were mostly gone, leaving a few new ones that were just different colors. Nothing really creative like nature skin, the beach skin, etc. They are the most greedy company I have ever come across on the Internet. In fact, I think they have everyone beat by a long shot. So they are charging $30 a year for the once-free spam filters (and most people buy the program to begin with), I am trying to think what will be next....ahhh!! I bet the spellchecker will go on a yearly subscription program. I am joking, about the spelling, but I would not be surprised if this ""new feature"" and its slick ad would be waiting in a mailbox close to you. If you want a capable email program, download the new version. Don't buy a thing extra. You will get reminded of all of the other features you are missing out on - constantly. Like the $29 spam feature just stays in place basically saying buy me or I am just going to stay here and tell you to buy me until you do. One last thing, if you get tons of email, this isn't exactly a workhorse, not by a long shot. It is just an expensive waste of time, and especially money.
19 of 20 people found this review helpful.