User Reviews
FastMail Free Guest Account
1 out of 5Fastmail.net - not for me!January 16, 2012
By dileta
I found the customer service lacking. After receiving an email to renew my paid account I emailed them and told them I did not want to continue. Yesterday I emailed asking them to stop harassing me since they were sending a continuous stream of emails wanting me to renewal. Instead of honoring my request, today they sent me 17 emails. I guess they thought that was funny but how rude.
5 out of 5The Best I've UsedMay 07, 2011
By DHRoberts
I find the speed excellent and none of the annoying opt-in additions that other email services have. Great spam filter, no problems with any aspect of my account with them.
5 out of 5FastMail lives up to its nameMarch 18, 2011
By makenai
I've been using the free account for many years, and am very satisfied. Those expecting a cutesy-shiny interface are missing the point--all that eye candy slows your mail to a crawl (Hotmail/Gmail/Yahoo, anyone?). FastMail is FAST. Even with the new user interface, you can read your messages quickly, and even the ads in the free version are unobstrusive and load fast. I have hundreds of e-mails stored in over a dozen folders, and am still using only 16% of my quota. Part of good e-mail housekeeping is downloading and backing up your e-mails. Do that, and you won't have a problem with any e-mail service's quotas. (I'm referring to personal e-mail here; business users would naturally use one of the paid versions of FastMail.) As for spam, in all the years I've used FastMail, I've only gotten about 10 spam e-mails. Why? Because I do what any experienced e-mail user does: I have one e-mail for personal use, and another e-mail address as a spam trap. If you're going to sign up for free offers and the like, you're going to get spammed, so you should never use your private e-mail address for that purpose. I've always done this on every e-mail service I've used, and believe me, you'll get a lot more spam on Yahoo than with FastMail...even if you don't give your address to anyone but your friends! That's because spammers use programs to hit Yahoo with nearly infinite combinations of user names, knowing that most of them will already be in use. Not the case with FastMail. The paid service even has an option for you to ""bounce"" an unwanted e-mail, to make the sender think your address no longer exists. The only down side is that you must log in every 45 days, but other than that, FastMail is great, esp. since Opera took it over. When I was having problems using FastMail (I'm a Linux user), tech support responded to me personally, and they made changes in the interface to help us Linux users use their service more smoothly. Try getting THAT kind of personal service from any other e-mail provider!
1 out of 5Free account is a risk to your emails.June 15, 2010
By gatopardo
It does not include the big CON that if you do not log in every 45 days! they delete all your emails. My girlfriend did not access the account for just after a month and a half, finding the account deactivated. When she activated the account all the emails were deleted, only offering one week of backup that did not work. I do not know about the paid accounts, but obviously a company with that policy regarding email protection must be laughable, and certainly makes the free option not workable if you try to keep your emails.
5 out of 5The real mail experienceMay 05, 2010
By ronjosh
I have been using fastmail for past 3 years and I would say it is one of the best email (better than gmail) available. To get this experience obviously you have to speand a small amount, I am sure you all can spare $4. Then you will see what best features you have in fastmail. You will get personal help from the founders, Rob and you will feel secure from its advanced spam filters. You would be struggling to get a proper username in gmail, hotmail but not in fastmail. Now it has been bought by opera, it has got a vast pool of techies who are constantly working on improving the features of fastmail. For all I would defo recommend fastmail. Happy fastmailing.
5 out of 5Best I've usedApril 30, 2010
By IsleofGough
Fastmail free is more limited than other free emails, but the lowest paid version is great. The storage capacity is not high, but the email account is the most stable and has the best virus and spam filters of any I've used (gmail, yahoo mail, hotmail, etc.). It is also both pop and imap compatible. It is easy to navigate and tech support is excellent. The only concern I have is that it was sold today to Opera. It remains to be seen how that will affect service.
3 out of 5You have to pay to make it worthwhileJanuary 22, 2010
By bobwaters
The free account is essentially a waste of time due to non-existent spam filtering. Even the lower levels of paid accounts don't excel in that department, the interface is anything but intuitive, and there's a painful lack of storage space. Other than that, though, it works. You could do a lot worse
3 out of 5No SMTP for Guest users.August 24, 2009
By AtlanDaGonozal
Creating an account was quick and painless, Guest accounts have WebMail and IMAP but no POP or SMTP. Without SMTP Fastmail is a no go if you look for an anonymous 2nd account.
1 out of 5Free If You Don't Like To Save AnythingMarch 31, 2009
By astraldunepirate
Ok you they offer free email.But why bother when MSN Hotmail/Live mail as well as Yahoo offer better with more storage space.There spam filters,do they even have one?There are a lot of free email services out there.But Fast Mail is something grandpop might like.
5 out of 5Think twice about FastmailNovember 29, 2008
By johnnyastro
I feel like I did in 2003, when Microsoft was reducing e-mail account space in order to corner Hotmail customers into switching to enhanced accounts with annual fees. Then, as now, end users had many e-mail options. But having had my Hotmail address for years, I didn't want to go through the hassle of switching addresses. On the other hand I wasn't about go along with Microsoft's business model, and ended up purchasing a Fastmail Member account. It was the best deal going, and I used to recommend Fastmail to all of my friends. No more. Nowadays 16mB doesn't go nearly as far as it used to -- constant vigilance is required to avoid exceeding the 16mB limit. Server memory has never been so cheap, a fraction of what it was when purchased my Fastmail account. Still Fastmail has fallen behind the times and refused to allot additional memory to their users (Microsoft is now giving 5gB to free users). To compound the problem, the spam filter given to Fastmail Members is marginal. Here again, is Fastmail keeping up with the times? Nope. It would actually be easier and cheaper for them to provide a consistent spam filter across all membership levels. For Fastmail Members to improve spam filtering they need to build rules themselves. This is actually a really neat feature. But at the Member level it's a necessity, and with such a limited amount of memory (again) allotted for rule building, it doesn't take long to max out the account and be back to square one. For those searching for a free/one-time-fee e-mail provider, think twice about Fastmail. Beermail, of all things, offers 100mB and superior spam filtering with no fee (ever). Keep looking, there are options.
3 out of 5misleading reviewNovember 14, 2008
By dya12
Your screenshot implies that that's what the basic screen looks like. I paid for ""member service"" (one time fee) and the screen still looks very basic. According to info found on their site (which I wish I had seen first) you only get the nice graphics like that with one of their premium (annual fee) accounts. A decent service, but again fairly plain and basic for free and member levels.

