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How to Recover a Forgotten Yahoo! Mail Password

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Maybe there's a really important message waiting for you in your Yahoo! Mail account. Maybe, because you don't know. You have forgotten your password.

If you have not also forgotten the answers to your secret questions or have a secondary email address added to your Yahoo! Mail account, help is available.

Recover a Forgotten Yahoo! Mail Password

To reset your Yahoo! Mail password if you have forgotten the phrase or cannot access your account:

  • Go to the Yahoo! Password Helper page.
  • Make sure I have a problem with my password is selected.
  • Click Next.
  • Type your Yahoo! Mail email address under My Yahoo! ID is:.
    • You can also enter just the user name part (what comes before, for instance, "@yahoo.com").
  • Now type confirmation code from the image or audio playback under Type the code shown.
  • Click Next.
  • If you have specified an alternate email address for recovery:
    • Type your alternate email address under Send a message to my alternate email address:.
    • Click Next.
    • Open the email from Yahoo! with the subject "How to reset your Yahoo! password".
    • Follow the Reset My Password link in the message.
    • If you want to answer your secret question:
      • Make sure Use my secret questions. is selected.
      • Click Next.
      • For each question:
        • Enter the answer beneath the question.
        • Click Next.
  • Type the desired password under New password: and Retype the password:.
  • Click Next.

You can then change this password to whatever you like (and will remember); it is best, of course, to use a strong password.

(Updated September 2012)

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