Typically, these inexistent folders are merely hidden. In order to prevent accidental deletion, Windows and some programs hide files and folders from normal view. Fortunately, it's easy to show — and open — them.
Make Windows Show Hidden Files and Folders
To see and access hidden files and folders in Windows Explorer:
- Open a Windows Explorer window.
- Select My Computer from the Start menu, for example.
- Select Tools | Folder Options... from the menu.
- On Windows Vista and Windows 7, you may have to hold down the Alt key to see the menu.
- Go to the View tab.
- Make sure Show hidden files, folders, and drives or Show hidden files and folders is selected under Hidden files and folders.
- Optionally, remove the checkmark from Hide protected operating system files (Recommended). To access the hidden locations of email applications, this is usually not necessary. Protected system files are better left unseen.
- Click OK.

