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DidTheyReadIt - Certified Email Service

About.com Rating 2.5 Star Rating
User Rating 1 Star Rating (2 Reviews) Write a review

By , About.com Guide

DidTheyReadIt - Certified Email Service

DidTheyReadIt - Certified Email Service

Heinz Tschabitscher

The Bottom Line

DidTheyReadIt makes it really easy to know if and when an email you sent was opened. Unfortunately, DidTheyReadIt is problematic as recipients have no idea their actions are recorded and there is no way to opt out of DidTheyReadIt return receipts.

Pros

  • DidTheyReadIt is very easy to use and convenient, includes an Outlook plug-in
  • The receipts generated by DidTheyReadIt include many details
  • A small Windows app can automatically add DidTheyReadIt return receipts to all mail you send

Cons

  • DidTheyReadIt is not transparent to the recipient
  • There is no way to opt out of DidTheyReadIt
  • DidTheyReadIt lacks return receipts that work under all circumstances

Description

  • DidTheyReadIt lets you know when an email you sent is opened.
  • You can send DidTheyReadIt tracked email by adding ".didtheyreadit.com" to the recipient's address.
  • A Windows app that automatically does that for you and an Outlook add-on are also available.
  • DidTheyReadIt can notify you whenever the message is opened or only the first time.
  • You can find out about the recipient's IP and geographic location through DidTheyReadIt.

Guide Review - DidTheyReadIt - Certified Email Service

I sent it. I sent it? Ah, yes, I sent it, and TheyReadIt, too.

DidTheyReadIt is a powerful service that lets you know whether your email was received and opened in great detail — in too great detail maybe. Not only do you learn when the message was opened, DidTheyReadIt also tells you the location of the reader, their IP address, which browser or email client they were using and for how long the message was open.

You can either install a handy Outlook add-on, have a small Windows app send all mail through DidTheyReadIt to be tracked automatically (no matter what email program you use) or, and this is just as easy, append ".didtheyreadit.com" to the email address when sending a message.

DidTheyReadIt is certainly a slick service. Unfortunately, it is a bit too slick. DidTheyReadIt works by inserting a images in tracked messages. When such a message is opened by the recipient, the image is downloaded in the background and DidTheyReadIt records all the details the sender gets to see.

Unlike other email return receipt services DidTheyReadIt does make this transparent to the recipient, not even after the fact. Both the image and DidTheyReadIt are invisible to the unsuspecting reader. There is also no way to opt out of having DidTheyReadIt record your email actions. The only way to stop DidTheyReadIt from letting senders know you opened their messages is to prevent your email program from downloading images automatically.

User Reviews

 1 out of 5
Didn't work, Member sandersagility

While it worked a few times, sporadically, it is basically an utter failure. I have sent many important emails that never showed up as opened or read on the didtheyreadit account page. Thus, I ASSUMED the recipient had deleted them without reading...and that caused major, major problems. I don't like paying for something that does not work....and thus far they have been unresponsive in contacting me back to resolve it. And there is NO phone number I can find for support. My advice is to pass this one up...its unreliability can really mess up your life!

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