Fortunately, Zenbe offers not only one but two ways to get messages from its inbox (and all external accounts you have set up in Zenbe) into Windows Mail.
IMAP or POP?
You can set up Zenbe as an IMAP account: this gives you seamless access to the inbox folder as it appears in the Zenbe web interface. All changes you make — say, deleting a message — are automatically synced with Zenbe on the web and all other places where you set up Zenbe as an IMAP account.
You can also set up Zenbe using POP: in a simple and robust manner, Windows Mail will download new messages from the inbox. You can have it delete messages from the web interface or keep them. POP is perfect if you don't have a permanent connection, for example.
Access Zenbe in Windows Mail Using IMAP
To set up your Zenbe account using IMAP in Windows Mail:
- Select Tools | Accounts... from the menu in Windows Mail.
- Click Add....
- Make sure E-mail Account is highlighted.
- Click Next.
- Enter your name under Display Name:.
- Click Next.
- Type your Zenbe email address under E-mail address:.
- Click Next.
- Make sure IMAP is selected under Incoming e-mail server type:.
- Type "imap.zenbe.com" under Incoming mail (POP3 or IMAP) server:.
- Enter "smtp.zenbe.com" under Outgoing e-mail server (SMTP) name:.
- Make sure Outgoing server requires authentication is checked.
- Click Next.
- Enter your complete Zenbe address under E-mail username:.
- If your Zenbe address is "xmpl@zenbe.com", type "xmpl@zenbe.com" (not including the quotation marks) under E-mail username:, for example. Typically, you just have to append "@zenbe.com" to what Windows Mail has already entered for you.
- Enter your Zenbe password under Password:.
- Click Next.
- Make sure Do not download my e-mail and folders at this time is checked.
- Click Finish.
- Highlight imap.zenbe.com in the Internet Accounts window.
- Click Properties.
- Go to the Advanced tab.
- Make sure This server requires a secure connection (SSL) is checked under both Outgoing mail (SMTP): and Incoming mail (IMAP):.
- Type "587" under Outgoing server (SMTP):.
- If the number under Incoming server (IMAP): has not been changed to "993" automatically, enter "993" there.
- Go to the IMAP tab.
- Make sure Store special folders on IMAP server is not checked.
- Click OK.
- Click Close.
- Click Yes to download a list of Zenbe folders.
- Click OK.
Access Zenbe in Windows Mail Using POP
To download mail from a Zenbe account using POP in Windows Mail:
- Select Tools | Accounts... from the menu in Windows Mail.
- Click Add....
- Make sure E-mail Account is highlighted.
- Click Next.
- Type your name under Display Name:.
- Click Next.
- Enter your Zenbe address under E-mail address:.
- Click Next.
- Make sure POP is selected under Incoming e-mail server type:.
- Type "pop.zenbe.com" under Incoming mail (POP3 or IMAP) server:.
- Enter "smtp.zenbe.com" under Outgoing e-mail server (SMTP) name:.
- Make sure Outgoing server requires authentication is checked.
- Click Next.
- Type your full Zenbe address under E-mail username:.
- If your Zenbe address is "xmpl@zenbe.com", for example, enter "xmpl@zenbe.com". Thankfully, you'll usually just have to append "@zenbe.com" to what Windows Mail has already entered.
- Enter your Zenbe password under Password:.
- Click Next.
- Make sure Do not download my e-mail and folders at this time is checked.
- Click Finish.
- Highlight pop.zenbe.com in the Internet Accounts window.
- Click Properties.
- Go to the Advanced tab.
- Make sure This server requires a secure connection (SSL) is checked under both Outgoing mail (SMTP): and Incoming mail (POP3):.
- Type "587" under Outgoing server (SMTP):.
- If the number under Incoming server (POP3): has not been changed to "995" automatically, enter "995" there.
- Make sure Leave copies of messages on server is checked (having Windows Mail delete after downloading does not have an effect on the messages in the Zenbe web interface either, though).
- Click OK.
- Click Close.
