When you forward an email, it is surrounded by header lines, and the message is from you instead of the original sender. If the recipient of your forward wants to reply to that original sender, they have to go through various hoops.
Fortunately, Outlook also lets you redirect — under the disguise of resending — messages: the email is unchanged, and any recipient can reply to the original sender easily.
Redirect an Email in Outlook
To redirect a message in Outlook:
- Open the desired email in its own window.
- Click Other Actions in the toolbar.
- Select Resend This Message... from the menu.
- Click Yes.
- Enter the desired recipients in the To..., Cc... or Bcc... line.
- Click Send.
Resending Messages Fails?
If you run into problems redirecting messages by resending them, you can turn to forwarding emails as attachments as an alternative.
Another way to redirect is via an add-on such as Redirect for Outlook.