When you forward an email, it is surrounded by header lines, and the message is from you instead of the original sender. If the recipient of your forward wants to reply to that original sender, they have to go through various hoops.
Fortunately, Outlook also lets you redirect—under the disguise of resending—messages: the email is unchanged, and any recipient can reply to the original sender easily.
Redirect an Email in Outlook
To send any message as new in Outlook:
- Open the message you want to redirect in its own window.
- Make sure the Message tab is selected and expanded on the ribbon.
- Click More Move Actions (or just Actions) in the Move section.
- Select Resend This Message... from the menu that appears.
- If you did not send the message you are about to redirect, or if Outlook does not recognize you as its author:
- Select Yes under You do not appear to be the original sender of this message. Are you sure you want to resend it?.
- Address and, possibly, edit the message.
- Click Send.
- Close the original message's window.
Redirect an Email in Outlook 2007
To redirect a message in Outlook:
- Open the desired email in its own window.
- Click Other Actions in the toolbar.
- Select Resend This Message... from the menu.
- Click Yes.
- Enter the desired recipients in the To..., Cc... or Bcc... line.
- Click Send.
Resending Messages Fails?
If you run into problems redirecting messages by resending them, you can turn to forwarding emails as attachments as an alternative.
Another way to redirect is via an add-on such as Redirect for Outlook.
(Updated November 2013)