How to Make Replies to Emails Go to Another Address in Outlook

This article explains how to change settings to send emails from one address and receive replies to another. Instructions apply to Outlook 2019, 2016, 2013, 2010, and Outlook for Microsoft 365.

How to Change the Reply-To Address

To have replies to emails you send from an Outlook email account go to an address different from the one you use to send:

1. Select the File tab.

2. Select Info in the left pane.

3. Select Account Settings and then choose Account Settings from the drop-down menu. The Account Settings window will open.

4. Select the account that will use a different reply-to address in the primary window of the Email tab.

5. Select Change. 

6. In the Reply-to address text box, type the email address that will receive replies to your sent email.

7. Select Next.

8. Select Close/Done.

How to Change the Reply-to Address for a Single Email Message

You also have the option of selecting a different address for replies in an individual email message.

1. Start Outlook and open a new email message.

   The keyboard shortcut Ctrl+N will open a new message window from the Outlook inbox.

2. Select the Options tab of the message window.

3. Select Direct Replies To in the More Options group. A Properties window will open.

4. Select the Have Replies Sent to checkbox and enter the reply-to email address in the adjacent field.

5. Select Close. The changes will apply to the current message.

This changes the default reply address to the one you specify for every email sent from the designated account. If you need a different reply address only occasionally, you can change the reply-to address for any individual email you send.