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How to Remove or Restore the "Tools | Accounts..." Menu Item in Outlook Express


All you wanted was to add a new account to Outlook Express. Now you're in the middle of solving a perplexing riddle: the Accounts... item has disappeared from the Tools menu.

Send and Receive, Options..., Message Rules and what not: they're all there; Accounts... has gone. It has not gone for good, though. The most likely reason for the menu item's disappearance is an innocent registry key — which you can change to bring the Accounts... menu item back, or to hide it in the first place to prevent changes.

Note: if you have a system administrator and are not sure they're not involved in the Accounts... menu item's disappearance, do talk to them. They may have a reason for restricting access.

Remove or Restore the "Tools | Accounts..." Menu Item in Outlook Express

To bring back the Accounts... item in Outlook Express's Tool menu or remove it:

  • Make sure Outlook Express is not running.
  • Press Windows-R.
  • Type "regedit".
  • Click OK.
  • Go to the HKEY_LOCAL_MACHINE\­SOFTWARE\­Microsoft\­Outlook Express key.
  • Locate the No modify accts value.
    • If you cannot find No modify accts in the list, select Edit | New | DWORD Value from the menu, type "No modify accts" (not including the quotation marks) and press Enter.
  • Double-click No modify accts.
  • Type
    • '1' (without quotation marks) to remove or
    • '0' (excluding that quotation marks) to restore
    the Accounts... menu item.
  • Start Outlook Express.
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