Instant Messaging Etiquette Tips, Tricks and Secrets
If You Send Files by Instant Messaging, Describe Them
Most people more readily accept what they know is coming. How to send files via instant messaging.
Instant Messaging is Not Phone or Face to Face Conversation
You don't know what's happening over there, so here's no reason to be angry or concerned.
Introduce Yourself When Sending an Initial Instant Message
Everybody wants to get to know new people, but nobody wants to talk to strangers. The middle way.