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Bluebottle - Email Service

About.com Rating 3.5 Star Rating
User Rating 1.5 Star Rating (3 Reviews) write a review

By , About.com Guide

Bluebottle - Email Service

Bluebottle - Email Service

Heinz Tschabitscher

The Bottom Line

Bluebottle offers email accounts that are practically free of spam (using challenge/response filtering) and can be accessed on the web or using POP with any email program.
Bluebottle could offer more tools for efficiently handling mail, though, online storage is in a somewhat short supply, and challenge/response filtering comes with its own share of problems, too.

Pros

  • Bluebottle filters spam using a challenge/response system that allows only validated senders in
  • You can access a Bluebottle account using POP (paid accounts offer IMAP, too)
  • Bluebottle lets you send emails using rich text formatting

Cons

  • Bluebottle does not offer free-form labels or smart folders to organize mail
  • Pending emails are not ranked by the degree to which they resemble spam
  • Bluebottle could offer more online storage

Description

  • Bluebottle offers email accounts with 250 MB of online storage (1 GB for premium accounts).
  • Your Bluebottle address is protected by various spam filtering techniques including a challenge/response system.
  • Only known contacts' mail goes to your Inbox. New senders can authorize themselves by responding to a challenge.
  • You can import existing contacts from CSV files to your Bluebottle "Allowed Senders" list.
  • Bluebottle accounts can be accessed from any email program using POP or IMAP.
  • Web-based access to Bluebottle can be secured by SSL encryption.
  • You can save mail to custom folders and flag messages as important.
  • Bluebottle lets you compose messages using rich HTML text formatting.

Guide Review - Bluebottle - Email Service

Do you want spam in your email account? What about labels and smart folders?

If you thought "no" in response to both questions, Bluebottle can be for you. Bluebottle uses a couple of spam filtering techniques — most prominently challenging unknown senders — to ban just about all unwanted mail from your Inbox.

Good mail can get filtered, too. Bluebottle accepts mail only from authorized senders, and while new senders can respond to a challenge, not all do. Newsletters in particular have a problem authorizing with every recipient. (Bluebottle offers a challenge which has the sender type the intended recipient's full name, something newsletter senders certainly cannot do. It's better not to use this form of challenge in Bluebottle.)

If you want to make sure no desired message got caught, you can visit Bluebottle's "Pending" folder and manually authorize senders. It would be great for Bluebottle to sort the messages by their degree of resembling typical spam.

Now that only good mail is left, Bluebottle turns into a simple but quite functional email service. Labels and smart folders would be nice, but Bluebottle makes up for that to some degree with POP and IMAP access. If you want to keep lots of mail, you'll use that to work around Bluebottle's comparatively small online mailbox size.

Oh, and do not despair if the CAPTCHA puzzle you have to solve to sign up for a Bluebottle account seems frustratingly difficult. Eventually, one that can be solved will come up.

User Reviews

 1 out of 5
Will Not Renew Again, Member cher74

I've had trouble with bluebottle...I've had an account since they started and had no problems with them at all for several years. This year, however, it's been lots of problems. I was considering downgrading but there wasn't a way to do it so I e-mailed the support team. They e-mailed me back. Before they did, my subscription expired and I could only read my mail. I decided to keep the address since this is the one my family uses for me so I clicked on the link at the top. (This was in March.) It took me to the page that showed the prices. I chose the one I wanted and paid for it through Paypal. It worked for MAYBE 6 weeks and ever since then, I've had ""your subscription has expired"" at the top of my inbox. I have the receipt that shows that bluebottle received my money. I've e-mailed support (from a different addy since I'm not allowed at bluebottle) at least 3 times since the last week of May and I have yet to hear back from them. I'm totally frustrated and irriated. They won't receive another cent from me. I'd get a refund if I could but that's impossible.

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