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How to Get Your Questions Answered, Tasks Done in Emails

By , About.com Guide

It's okay to write long and winding, dragging emails, spelling out every detail, background and eventuality, asking for a thing or two, one important and the other merely optional, somewhere in the middle, not forgetting, of course, that the recipient is a human being and that communication beyond the necessary and vocational forms bonds with them, their kids and spouse and pet. An attachment is a bonus.

It's okay to write these emails. Do know, though, that they may not get read; your questions may not get answered; tasks not done.

Get Your Questions Answered, Tasks Done in Emails

To make it easy for recipients not cut out for long and detailed emails:

  • Put a summary on the top:
    • Ask for any tasks you need performed. Each task should be on its own line; possibly even in its own email.
    • Ask any questions you need answered.
  • Repeat key points at the end.
  • Do not put (or point to) any important information in an attachment.

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