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How to Allow Email Programs to Delete Mail at Zoho Mail after Retrieving via POP

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When you aah configured your email program to download mail from your Zoho Mail account via POP, it was not by accident that you told it to delete messages at the server after fetching them. While the downloading seems to work all right, the messages seem never to be deleted from the Zoho Mail server.

It's not your email program. It's a safety measure by Zoho Mail; a safety measure you can turn off, of course, to have messages removed from the server as you instructed the email client.

Allow Email Programs to Delete Mail at Zoho Mail after Retrieving via POP

To let a desktop or mobile email program delete messages from your Zoho Mail account after having downloaded them via POP:

  • Follow the Settings link in Zoho Mail.
  • Go to the Mail tab.
  • Open the Email forwarding and POP/IMAP category.
  • Make sure Delete emails from the Server, when POP client issues a Delete command is selected under POP Delete Settings.

(Updated March 2013)

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