Email, Messaging, & Video Calls > Email How to Contact Zoho Mail Support Get in touch via email or by phone By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on March 10, 2021 Email Yahoo! Mail Gmail Trending Videos Close this video player What to Know Visit the Zoho Mail Contact page, scroll down, enter your account details in the text fields, and select Submit. Alternatively, send an email to support@zohomail.com or to sales@zohocorp.com for sales inquiries. Before contacting customer support, search the knowledge base for a solution to your problem. When you have problems with your Zoho Mail account, getting help should be easy. Depending on your account type (free or paid), you can contact Zoho Mail support by phone or email. Any Zoho Mail User: Contact Zoho Mail Email Support To submit a request for help to Zoho Mail support for an account: Visit the Zoho Mail Contact page. On the page, you first have the option to search the knowledge base for a solution to your problem. If you've already tried that (or after you've tried that), then you can scroll down the page to find the contact form (labeled We are here for you). On that form enter your name, email address, phone number, and a description of your issue. Select your location from the drop-down list at the bottom. Choose Submit. Alternatively, select the Shoot us an Email tab to access the Zoho Mail support email address. If you're not paying for Zoho you'll have to use the email option. You can expect a reply in about two business days. For paying customers who reach out via email, expect a response within 24 hours. Tips for Getting the Best Support for your Zoho Mail Account Provide as much detail as possible, especially any changes — for example, changes with your internet service provider or to your computer software and equipment — that coincided with the problem you are having. Note your environment and circumstances for accessing Zoho Mail: your operating system and browser or email program, for instance, their version numbers and any error messages you may get. If you have run into an issue that you can evoke, list the precise steps and circumstances to take for reproducing the problem. Paying Customers: Contact Zoho Mail Phone Support To call Zoho Mail support for immediate help via the phone as a paying customer: +1 844-755-5753 - United States44 800-917-7226 - United Kingdom+971 8000-444-0983 - United Arab Emirates+33 805-542-463 - France+34 918-368-617 - Spain+65 6622-8452 - Singapore+91 044-46447100 - India+61 1800-631-706 - Australia+49 8000-664-488 - Germany+39 0287-103-740 - Italy+46 851-989-570 - Sweden Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit