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How to Recover a Message from the Outlook Junk E-mail Folder

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Outlook comes with a junk mail filter that is quite effective — and reasonably precise, too.

Still, false positives — good messages mistakenly marked as spam and moved to the Junk E-mail folder — can happen. Fortunately, it's easy to review this folder, recover the missing messages to the Inbox, and maybe even teach the spam filter a lesson.

Recover a Message from the Outlook Junk E-mail Folder

To mark a message not spam in the Outlook Junk E-mail folder:

  • Go to the Junk E-mail folder.
  • Highlight the message you want to recover.
  • Click the Not Junk toolbar button.
    • Alternatively, you can press Ctrl-Alt-J (think junk) or
    • select Actions | Junk E-mail | Mark as Not Junk... from the menu.
  • If you want to add the sender of the email you have just recovered to your list of trusted senders, make sure Always trust e-mail from "{email address}" is selected.
  • Click OK.

Outlook automatically moves the message to your Inbox or the message's previous folder, where you can tackle it.

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