Still, false positives — good messages mistakenly marked as spam and moved to the Junk E-mail folder — can happen. Fortunately, it's easy to review this folder, recover the missing messages to the Inbox, and maybe even teach the spam filter a lesson.
Recover a Message from the Outlook Junk E-mail Folder
To mark a message not spam in the Outlook Junk E-mail folder:
- ›› Step by Step Screenshot Walkthrough (using Outlook 2003)
- Go to the Junk E-mail folder.
- Highlight the message you want to recover.
- Click the Not Junk toolbar button.
- Alternatively, you can press Ctrl-Alt-J (think junk) or
- select Actions | Junk E-mail | Mark as Not Junk... from the menu.
- If you want to add the sender of the email you have just recovered to your list of trusted senders, make sure Always trust e-mail from "{email address}" is selected.
- Click OK.
Outlook automatically moves the message to your Inbox or the message's previous folder, where you can tackle it.
