If it does not, the guessing game begins. Outlook Express can keep a log of all the commands it sends to and receives from Hotmail to help you with troubleshooting.
Log Hotmail Traffic in Outlook Express for Troubleshooting
To log Hotmail traffic in Outlook Express:
- Select Tools | Options... from the menu in Outlook Express.
- Go to the Maintenance tab.
- Under Troubleshooting, make sure HTTP is selected.
- Click OK.
Opening the Log File
To view the log file, search your hard drives for "http.log".
To turn Hotmail logging off again in Outlook Express (after you have successfully reestablished contact with Hotmail), follow the steps above, but make sure HTTP is not checked.